Hi,
As per description you are unable to install Office 2013 Professional on the computer. Let me help you with the issue.
Try the steps below and check the result:
Step 1:
Run the fixit from the following link to remove traces of Office:
Step 2:
Once the fix it process is complete try the step below to rename the Microsoft Help Folder and check if it helps:
· Hold Windows key + R.
· Copy and paste, or type the following command in the Open box, and then press Enter: Marriage and divorce articles.
%Programdata%
Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'
Restart the computer and then try to install Office 2013 in windows clean boot mode and check if it helps:
Refer the following article on How to restart the computer in Clean Boot:
Note: Ensure to restart the computer in normal mode once troubleshooting is completed.
Clean boot is performed to disable all startup programs and 3rd party services on the machine and check if they are conflicting with the Office program. If so, you may disable the unwanted software those conflict with the suite or get them updated.
I hope the above information helps.
Thank you.
You can install Office 2010 from a disc or by downloading it. Because of potential backward compatibility issues the default installed version is 32-bit. However, if the 64-bit version is a better choice, follow the 64-bit installation procedure in this article.
Note: For more information about the 64-bit version, see Choose the 64-bit or 32-bit version of Office.
If you want to do a custom install or uninstall where you select only some apps, see the section below Install or remove individual Office programs or components. Install 32-bit (default) Office 2010
Install 64-bit Office 2010What you need to know before installing 64-bit Office:
Install or remove individual Office programs or componentsWith Office 2010 you can install specific Office apps, or install specific Office components (features). Install or remove individual Office programsBagaimana Cara Menginstal Microsoft OfficeIf you only want to install certain programs from your Office suite - for example, you have Office Home and Business and want to install Word, Excel, PowerPoint and Outlook but not OneNote – you can choose a custom installation during setup.
Important: You can’t remove Office programs individually after the suite has been installed. You must uninstall Office completely, and then reinstall it using a custom installation following the steps outlined above.
Install or remove individual Office program componentsWhen you first try to use a feature that is not yet installed, Office usually installs the feature automatically. If the feature that you want is not installed automatically, do the following:
See Also
If your computer came with Office 2013 pre-installed (or if you lost your installation disc), you can still reinstall Office with your product key—you just need to download it straight from Microsoft.
Head over to officesetup.getmicrosoftkey.com (which is an official Microsoft download page) and enter your product key. This may be on a Certificate of Authenticity included with your computer or a product key card you purchased at a retail outlet. Once you put in that product key, you can then download the appropriate version and install with that same key.
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If you registered your copy of Office 2013, you don't even need the product key. Just visit office.microsoft.com, click Install Office, and then log in to your account to download it.
Download Office 2013 From Microsoft Using Product Key | Into Windows
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